Chester Event Hire respects your privacy. This notice explains how we use personal information when you enquire about or book our services.
Who we are
Chester Event Hire is the controller of your personal information.
1 Barnhill Bank, Old Coach Road, Broxton, Chester, CH3 9JN
Email: ChesterEventHire@gmail.com
Telephone: 07753 435186 or 07885 902007
Information we collect
We may collect your name, contact details, event date, venue or postcode, guest numbers, event requirements, communications with us and payment or booking information needed to provide our services.
Why we use it
We use this information to respond to enquiries, prepare quotations, manage bookings, deliver and collect equipment, communicate about your event, keep business records and deal with any issue arising from a booking.
Our lawful bases
We normally use your information to take steps at your request before entering into a contract and to perform a contract with you. We may also use it for our legitimate interests in running a safe and effective business, and where required to comply with legal or tax obligations.
Who we share it with
We only share information where necessary with staff, installers, delivery providers, venues, professional advisers, payment providers or public authorities. We do not sell your personal information.
How long we keep it
We keep enquiry information for up to 24 months. We normally retain booking, invoice and payment records for up to six years where required for accounting, tax, dispute or legal purposes. We securely delete or anonymise information when it is no longer needed.
Your rights
You may ask us for access to your information, correction of inaccurate information, deletion, restriction, objection to certain processing, or a copy of data you have provided. You may also complain to the Information Commissioner’s Office at ico.org.uk if you are unhappy with how we handle your data.
Changes
We may update this notice from time to time. The latest version will always be available on this website.